- If you are not happy with your purchase for any reason, you may return your purchase for exchange or refund within 14 days.
- However, products must be returned unused in their original condition, we will not cover your costs in returning the goods to us. Postage for returning goods is therefore your responsibility.
- If the goods you receive are faulty please return them to us in their original packaging which clearly shows the batch number and expiry date and we will replace them, or refund the cost of the goods and carriage.
- Please contact by email to firstname.lastname@example.org to arrange details on where to return.
- We recommend that you obtain proof of postage.
- Refunding of money: Please allow 10 working days for your account to be credited. This is due to the process of refunding and not any delay on our part.
- Payment for goods accepted in Pound Sterling (£)
Innova2020 a company registered in England, number